Naturalizer Shoes
Naturalizer Shoes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Naturalizer Shoes has 2.0 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Naturalizer Shoes to a friend or colleague.
- Rating Distribution
Pros: Styles of the shoes, Comfort, Comfortable.
Cons: Customer service, Lack of response, Quality of shoe.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Naturalizer Shoes has 2.0 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Naturalizer Shoes to a friend or colleague.
- Rating Distribution
Pros: Styles of the shoes, Comfort, Comfortable.
Cons: Customer service, Lack of response, Quality of shoe.Recent recommendations regarding this business are as follows: "Careful about shipping with Happy Returns.", "Be aware.", "This may not be the best color to buy", "Don’t buy.", "Be careful as the sole may wear through in less than three months of light wear!".
Most users ask Naturalizer Shoes for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Naturalizer Shoes Reviews
"Complain Regarding Shoes"
Subject: Complaint Regarding Defective Shoes Purchased on 03/03/24 at Burjuman Mall, Dubai Dear [Nutilizer Company], I hope this message finds you well. I am...
Yakima, Washington
Where’s my refund?
Still waiting on a refund for boots I ordered and returned through Happy Returns. The boots were return shipped to California but Naturalizer did not receive them. I even had a receipt through UPS with all the tracking info.
User's recommendation: Careful about shipping with Happy Returns.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Alvin, Texas
Didn"t get my package
I did order shoe on 11/17/24 I still didn't get my order when I call company they told me they don't have a record .can you track my order what is going on
Alvin, Texas
Didn"t get my package
Usps tracking said deliver on 11/25/24
at 4:11 pm but I didn't get it if I did file lost claime package it take forever
What can you ?
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
Complain Regarding Shoes
Subject: Complaint Regarding Defective Shoes Purchased on 03/03/24 at Burjuman Mall, Dubai
Dear [Nutilizer Company],
I hope this message finds you well. I am writing to express my disappointment with the quality of a pair of shoes I purchased from your store at Burjuman Mall in Dubai on 03/03/24.
Within just two days of use, I have encountered significant issues with the shoes, including:
The upper fabric layer has come apart, indicating poor adhesive or stitching quality.
The stitching overall seems substandard, contributing to the shoes' premature deterioration.
The edges of the shoes are extremely rough and sharp, causing discomfort and painful abrasions while wearing them.
Given the extent of these issues, I kindly request either a full refund of the purchase amount or an exchange for a new pair of shoes of equivalent value.
I believe that as a reputable company, you value customer satisfaction and stand behind the quality of your products.
Please let me know the steps I need to take to initiate the return or exchange process. I appreciate your prompt attention to this matter and look forward to your swift resolution.
Thank you for your understanding and assistance.
Sincerely,
Krupa Desai
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shoes are falling apart
Bought flats from Dillards in Altamonte Springs, FL. Color creme burlee.
After wearing a couple of time I noticed scuff marks. Could not find shoe polish to cover up nor could I clean.
Finally found shoe polish, brand feet people, color ecru shoe cream, and it work but wears off quickly. Basically, the shoes are no longer wearable because of their look.
- Comfortable shoes
- May not be repairable
- Shoe with light color show scuff marks
Preferred solution: Another pair of these shoes. Maybe the pair I have are defective as the sales person has the exact pair and no problems.
User's recommendation: This may not be the best color to buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Shoes falling apart the second time I wore them
I purchased a pair of rose pink leather loafers, the Sawyer ones I believe, off the Naturalizer website (so they werent outlet or seconds) and I wore them a total of two times. The second time the leather started to peel off the upper seam.
I feel like what I paid for them, they should have lasted longer. Naturalizer is not what it used to be, and thats a shame.
Preferred solution: Full refund
Honolulu, Hawaii
Overcharged
This company overcharged me for one order placed.
I was going to buy a second pair of shoes.. But they were unavailable.
I assumed they made a mistake. But the company is dodging my attempts to get an honest refund over one hundred dollars.
SOS please and thank you. I like the product but what are they about?
User's recommendation: Be aware.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
Shoes didn’t last three months of light wear
Bought shoes in September 2022 for a trip to Greece; did bring to Greece as shoes brand new. Worn first in April of 2023 and already at end of June the sole is worn right through.
Im so disappointed as I expected a good to great product from the Naturalizer brand! Purchased from Amazon .
Ca and Id love to have a refund or a new pair of shoes as the fit was perfect for my hard-to-fit feet! I will certainly be a pleased customer if I receive a refund or replacement shoes!
User's recommendation: Be careful as the sole may wear through in less than three months of light wear!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mississauga, Ontario
Three 3 months wearing and sloes worn right through
Purchased in September of 2022 via Amazon.ca worn first time in April and at end of June not three months later the sole is worn right through! Id like a new pair shipped or my money refunded please!
Loved everything about the shoes! Heart is broken asi expected good quality from NATURALIZER!
I live in a cold climate so we dont wear white sneakers in winter!
- Love the fit and style
- Sad about the shoes not lasting 3 months of normal wear
Preferred solution: Full refund
User's recommendation: Tread lightly and perhaps they’ll last?
York, Pennsylvania
Problem with another email receiving info to print return label
I sent another email address to the mail room in Milford,Delaware to print your Shipping label. Said they never received it.
Lancaster, Pennsylvania
Used to be a good quality shoe. No longer.
In only a dozen wears, the so called real leather is peeling off its such a thin layer. And a pair of dress sandals, only a few years old, had the heels disintegrate!
User's recommendation: Don’t buy.
Omg! I am having same issue.
Supposed leathers peels and cracks. Waste of money!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Spring20 code
I purchased a pair of shoes online. I was trying to get the code and never came through until today so I called the company to ask if they could credit my account and they said no I needed to return them and read order them with the code. Seems like thats a stupid way to do it.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
Resolved: Did not recieve the shoes I ordered.
Company fixed the issue and I have been provided with settlement agreement.
using the pissedconsumer.com option and still cannot get through w/ the comment that call cannot be completed. After 35 minutes of your online option, Im still pissed.
Ridiculous , just send by shoes # 00501162**** or give me my refund. Im done with your company !!
User's recommendation: See above
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Verified Reviewer
Spring20 code
I recently purchased shoes, and I was trying to get the code for discount, but it wasnt coming through at the time of my purchase. Now its finally came through can I get credit back on my card? Spring20
Preferred solution: Price reduction
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive 20%off my order
Merry Christmas
I attempted to take advantage of the 20% off order at check out but realized after order was placed I did not receive this discount.
Are you able to credit my Visa?
Thank you
Laura Maris
- Comfort
- Price
Preferred solution: Price reduction
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Verified Reviewer |
Kirkland, Quebec
I was not able to enter my review
Order #00501132**** was returned January 19, 2023, tracking number
70000-9*-***14. I verified and you are in receipt of the package. I am still waiting for my refund.
User's recommendation: Unless I am reimbursed, no
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My address is: 318 Northside Road Vanderhoof BC V0J 3A2 For mailing the replacement shoes! Thank you!