I just lost my review. I wonder how many words I will get. Everytime, I have a word amount, I can't say everything I want to. So here I go again. I realize, it does not matter to the company, what anyone says. What matters is how many people keep their shoes/boots. The...Read more
I ordered two pairs of shoes in two sizes, unsure of which would work best. Needed relatively quickly in prep for an upcoming cruise. No ability to get expedited shipping. Site promises most orders are received within 7 days. It was frustrating to watch the shoes be...Read more
I purchased a new pair of boots and within the first 4 hours of wear indoors, on carpet, the left boot developed an INTERNAL squeak that got worse and worse. I contacted the company. I had already thrown the box out because they fit well and I did not anticipate any...Read more
Recent embarrassing situation when I wore the cutest black wedge Naturalizer shoes to a bridal show at an expensive hotel. After walking acrossed the parking lot I felt my right shoe pop, the sole crumbling. During the event I had to walk on my toes praying that the...Read more
Naturalizer Shoes - Clerk
I was just in the Naturalizer in RR outlet in Texas & the clerk left the floor to go to the back & didnt come back. We waited 15 mins & my husband walked to back & couldnt find her...no sale for u guys! Poor customer service!
Unsatified feel apart on my while ata funeral only 2 years old and expensive shoes.Read more
I'm sooo angry! I bought a Naturalizer sandal from an online store. It was called the Galant, and i needed it in a 6N. NARROW is the key word here. It was so wide any regular sized or even wide foot could wear it. And i had to pay over $9 to return it. $9 totally...Read more
Ordered sandals at naturalizer outlet. On 2/19 17. On day 4 it said it was processed. On day 5 they cancelled order saying not in stock and that refund was sent to paypal. Customer service rep said more than half of their stock was defective and they didn't want to...Read more
Hi, This is my feedback to naturalizer as one of my worst retail experiences ever at their Erin Mills-City Center- Mississauga store. I, my family and friends are regular naturalizer shoppers for ages in all 3 different continents I've lived in. I ordered this shoe...Read more
It's horrible customer service!! I ordered 2 shoes for my mother and was Christmas gift. Before 3 days they sent me an email cancelling the order after it appears in their website ready for shippement. I called customer service and very rude lady said that's it. We...Read more
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