I purchased a new pair of boots and within the first 4 hours of wear indoors, on carpet, the left boot developed an INTERNAL squeak that got worse and worse. I contacted the company. I had already thrown the box out because they fit well and I did not anticipate any...Read more
Recent embarrassing situation when I wore the cutest black wedge Naturalizer shoes to a bridal show at an expensive hotel. After walking acrossed the parking lot I felt my right shoe pop, the sole crumbling. During the event I had to walk on my toes praying that the...Read more
Unsatified feel apart on my while ata funeral only 2 years old and expensive shoes.Read more
Naturalizer Shoes - Clerk
I was just in the Naturalizer in RR outlet in Texas & the clerk left the floor to go to the back & didnt come back. We waited 15 mins & my husband walked to back & couldnt find her...no sale for u guys! Poor customer service!
Naturalizer Shoes Sandals Review
I've had my sandals about. Yr and wire the four times and they cracked and the sole was in pieces. I would not out purchase these sandals again
I'm sooo angry! I bought a Naturalizer sandal from an online store. It was called the Galant, and i needed it in a 6N. NARROW is the key word here. It was so wide any regular sized or even wide foot could wear it. And i had to pay over $9 to return it. $9 totally...Read more
Ordered sandals at naturalizer outlet. On 2/19 17. On day 4 it said it was processed. On day 5 they cancelled order saying not in stock and that refund was sent to paypal. Customer service rep said more than half of their stock was defective and they didn't want to...Read more
Hi, This is my feedback to naturalizer as one of my worst retail experiences ever at their Erin Mills-City Center- Mississauga store. I, my family and friends are regular naturalizer shoppers for ages in all 3 different continents I've lived in. I ordered this shoe...Read more
It's horrible customer service!! I ordered 2 shoes for my mother and was Christmas gift. Before 3 days they sent me an email cancelling the order after it appears in their website ready for shippement. I called customer service and very rude lady said that's it. We...Read more
I ordered shoes from their website and did not receive a confirmation email. I called a day later and was told that they did send a confirmation. I explained that I didn't receive it (& it wasn't in my junk mail) and asked them to resend while I was on the phone. They...Read more
Never buy from Naturalizer unless you're sure you never need to return your purchase. The customer service is terrible!!! I bought a pair of boots from a Naturalizer outlet store in the VA area, after I was told by the salesperson there I could return them in under 30...Read more
I bought my first pair of Naturalizer heeled sandals on September 3rd in Winnipeg, MB (a 3 1/2 hour drive away) and love them. Super comfortable. Today the strap broke on them. When I contacted Customer Service they advise that I can't return them by mail to...Read more
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