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Naturalizer Shoes - Defected product
The sole of the shoe is ripping apart .Very inferior material used .Just used five to six time. Big manufacturing defect .In order to make it light the durability has been hugely compromised .
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Anonymous
Anne

This happened to me as well. I bought new boots and the sole disintegrated. Now, Naturalizer would like me to pay to ship the boots to them and they'll think about what refund...

2.4
#1439434
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Naturalizer Shoes - Horrible

Absolutely no customer service - placed an order and did not have any response from their on line check point. Said delivery within 5-7 business days and looks like it is going to be about 3 weeks. If I had know, would never have purchased from them. The shoes are going back and will never, ever buy or even consider this brand again.
#1417618
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The soles on every pair (looks like black hard foam ) has let the sole just break apart, some have pulled apart where sole and leather of shoe is sewed on. They are unwearable. They are like new..the sole does not show wear at all! I also have every color of the Scout...
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#1416958
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During a job interview four months ago, the right shoe's heel on a pair of black flats that I used for interviews started to crumble leaving a trail of broken plastic bits. I walked out as best I could (did not get the job-FYI) and just two minutes ago, I threw out...
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1.0
I liked
  • Styles of the shoes
I didn't like
  • Fact the shoes are falling apart after little wear
#1384872
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I ordered 2 pairs of boots online and got a confirmation email with the order number. But the boots were shipped separately! And in result I have never seen one of the pairs. The tracking number states that it has been delivered, but I never received it. Now I have to...
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1.0
I didn't like
  • Customer service
  • Product delivery
  • Lack of response
#1377949
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Tried to find a store thru their web site with postal code I am in montreal site tell me no result in your area wich is impossible. Then tried to find how to send them a message belive me or not there is no contact us section on the menu on the canadian web site i...
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#1367062
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Naturalizer Shoes in Adelaide, South Australia - My shoes

Yes I did... Please email me... What should I do with these shoes please... Please ask humber town to accept exchange my shoes please... Thanks
1.0
Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
#1346911
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Naturalizer Shoes in Adelaide, South Australia - About my shoes please

Im your regular customer and very Happy of your shoes... But last year before going overseas.. I bout a pair of your shoes on size 6 but this one is like size 7..and I can't use it much... I've been in humber town they said I should contract you... Please help me.. Thanks
3.5
Details
Customer service
Exchange, Refund and Cancellation Policy
#1345942
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Featured

Naturalizer Shoes - Fall apart shoes

Naturalizer Shoes - Fall apart shoes
Naturalizer Shoes - Fall apart shoes
Naturalizer Shoes - Fall apart shoes
Naturalizer Shoes - Fall apart shoes
During the past year my Mother has had to throw away 4 pair of naturalizer shoes due to crumbling soles. It's a shame when you spend money on an expensive shoe and they last no time at all. Attached are pictures of last pair thrown away today. As you can see she had not worn them enough to even get the soles dirty but they just deteriorated. I heard they were made in China so I'm actually not surprised they are cheaply made and fall apart in no time.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1333837
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Contact Naturalizer Shoes

Mailing Address:
Naturalizer Shoes
8300 Maryland Avenue
St. Louis County, Missouri 63105
United States
Phone:
(866) 746-3748
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Naturalizer Shoes Products and Services

Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
Naturalizer Shoes - Awful
I called because a pair of your shoes completely fell apart. I was taking my sister in law to the hospital for surgery and I had no choice but to throw them away. I will attach pictures. The woman I talked was less than courteous and kept putting me on mute. I was told...
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1.0
#1312057
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