I ordered a pair of Naturalizer shoes that I wanted to love.Unfortunately, I didn't.
I tried them on once - inside my house on carpeted flooring. They rubbed across the top of the foot and the heels were loose. I returned them to Naturalizer and gave a review saying I loved the shoe, it just didn't fit me. A couple of weeks later the shoes were re-delivered to me with a form letter saying the shoes had obviously been worn and could not be accepted, nor would a refund be given.
The soles and the insides were pristine - not one mark, scuff or bit of dirt. I had noticed when I received them that the rubber around the soles varied in color, but assumed that's the way they were made and didn't mind it. Now I'm guessing that the shoes had already been returned by another customer. I'm not sure about that, but I am sure if the if the color rubbed off that easily and with no other indication of wear, that was a product flaw.
I am irate that I now have to pay for shoes I can't and didn't wear, plus the original shipping charges as well as my return shipping charges.
I will NEVER buy Naturalizer shoes again, either on-line or in a store.Shoddy business practices are a deal breaker for me.
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I took in five huge bags of name brand in style clothes the guy (Seth) didn't completely look through them a few items had spots I understood that, but while..."
- "I should have know better, but I didn't realize it was coming from china, my husband and I are renewing our vows on valentines day which is our anniversary. I..."
- "Way off! Using for an army ball but this just looks too cheap for a formal ball! Too big and fitting sucks!! Waste of $40!!!!! ..."
- "Ad featured Buy one get one free and price on bottom of ad showed 2.49 a pound. Was charged 5.99 a pound. Made a complaint and was Publix refused to..."
- "The company Hole in One Clearing House Dennis Chase owner continues to slander and slag others in their industry in order to deflect from their own inefficiencies which include ripping..."
- "All website, email, and Appliance Deliver Terms and Conditions data clearly states delivery and haul away of old appliance are included in the delivery package. False. I ordered a dishwasher,..."
- "I lost 80 lbs in 2+ months. This Gastric Bypass ALTERNATIVE is amazing.I started at 430 lbs and now 350 lbs simply by following instructions and rules. No tricks.Amazing feeling..."
- "A coach USA bus almost killed my family and several in the cars around us today around 2pm eastbound on I-64 in Newport News Virginia. Driving way too fast for..."
- "Around Sept 30, 2015, I started Roca Labs. The picture on the right was April 22, 2015, the one on the left was March 16, 2016. The regimen was the..."