Purchased an expensive pair $60 pair of Naturalizer loafers at a local department store. In 3 months time holes had developed in the soles. This is not acceptable. I've had less expensive shoes last me over a year or more with everyday use.
When I email to tell them this, I get an email that their Email system was overloaded and to send again....and again...and again. I am out $60. Store will not refund due to time frame. I thought by buying a brand name expensive pair of shoes that would alst a long time I would be ahead.
They will not answer period.
Bottom line. Don't bother with Naturalizer shoes. Bad construction. Bad material. Non existant customer service.
Monetary Loss: $60.