Skip to content
  • Login

Contact Naturalizer Shoes Customer Service

Naturalizer Shoes Phone Numbers and Emails

Toll-Free Number:

  • (866) 746-3748
Call customer service

Customer Service:

  • (888) 294-1648

Naturalizer Shoes Email:

Customer Service
Send Message
Is this your business?

How to Contact Naturalizer Shoes?

Most Popular Number:

(866) 746-3748
Total calls: 188 Issues resolved: 10 Last call: Jan 21, 2025
author avatar
PissedConsumer Reporter

To contact Naturalizer Shoes customer service for general queries and complaints, dial the toll-free number 1-866-746-3748 between business hours. Users can also call or message the Naturalizer Shoes phone number 1-888-294-1648 to seek efficient assistance from the business agents. When calling the company representative, clients must provide the required information, including their order ID, first and last name, and email address, to help Naturalizer customer service verify their identity and better assist them.

The company has published a single email address, naturalizer@email.naturalizer.com, as an alternative to the Naturalizer Shoes contact number for general issues and concerns. Users with queries regarding customized shoes and calf boots, flats, heels, sneakers, gift cards, new arrivals, and sales can email this address for information. Emailing is also an alternative to consulting the official website of Naturalizer Shoes for information regarding the brands, such as 27 Edit, Soul, and Naturalizer, associated with the company. Those seeking assistance with order tracking, subscription, returns, exchanges, shipping, and size charts can email during business hours.

The address of Naturalizer Shoes' location for its headquarters is Naturalizer Shoes Caleres, Inc., 8300 Maryland Avenue, St. Louis County, Missouri 63105, United States. Clients can visit this address or send a letter to 8534 Siempre Viva Dr., San Diego, CA 92154, for better assistance with critical issues and concerns. The company welcomes consumers with all queries and complaints to arrive at the Naturalizer locations and seek better solutions. However, those seeking immediate assistance can refrain from using this method and instead call the company agent to save time.

Customers seeking to consult the business agents online must first register an account on the Naturalizer Shoes official site or log in if they already have one. After signing in, you can submit a direct request to the customer care team to assist you with general and technical issues during business hours. The Naturalizer Shoes' website also features direct links to social media platforms like Facebook, Pinterest, Twitter, and Instagram, where the company is active. Clients can also follow those to stay informed and updated regarding the company's news and policies.

Naturalizer Shoes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Naturalizer Shoes is 8667463748. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Naturalizer Shoes may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Naturalizer Shoes Website:

Naturalizer Shoes Help Center:

Corporate Office Address:

Naturalizer Shoes Caleres, Inc.
8300 Maryland Avenue
St. Louis County, Missouri 63105
United States

Other Info (opening hours):

Mailing Address:

8534 Siempre Viva Dr.

San Diego, CA 92154

More contact details

Naturalizer Shoes Rating Based on 47 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is Naturalizer Shoes's Customer Service?

Jazelyn Jwr
Jazelyn Jwr
Feels Satisfied | Feb 03, 2024

Excellent

Read full quote
Alexa R Qpf
Alexa R Qpf
Feels Disappointed | Nov 01, 2023

Needed to cancel my order and all I got was to run around that I could not cancel which was only minutes after I placed the order call back twice I do not call that customer service

Read full quote
Kayler Qqs
Kayler Qqs
Feels Satisfied | Dec 17, 2022

Satisfied customer THANK YOU!!

Read full quote

Summary of Naturalizer Shoes Customer Service Calls

276 TOTAL
CALLS
02:40 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Naturalizer Shoes?

Return/ Replace Question:

  • “Return”
  • “Need QR code for return”
  • “Returns”

Request for Information Question:

  • “Need help with sizing”
  • “To check on order placed online”
  • “To check on an item that was returned to be exchanged”

Shipping and Delivery Question:

  • “Order not received”
  • “Didn"t get my package”
  • “I paid $150 for a pair of shoes and you sent me the wrong size”

Product/ Service Question:

  • “Shoes are defective”
  • “Complain about shoes”
  • “Trying to place an order and I am not good with the internet”

Activation/ Cancellation Question:

  • “Online order , to be canceled”
  • “Cancellation without refunding my money”
  • “Cancel order”

Payments and Charges Question:

  • “Quadpayments”
  • “Charges on my card”
  • “Discount not working”

Refund Question:

  • “Where’s my refund?”
  • “No refund”
  • “Refund status”

Staff Question:

  • “Customer service”
  • “Rude employees”

Cards Question:

  • “Gift cardvnumber”

Other Question:

  • “Retour”
  • “Find a store near me”
  • “Double order”

Compare Naturalizer Shoes Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Naturalizer Shoes? What happened? What can we help you with?
Submit review Don't show this popup