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I ordered shoes from their website and did not receive a confirmation email. I called a day later and was told that they did send a confirmation. I explained that I didn't receive it (& it wasn't in my junk mail) and asked them to resend while I was on the phone. They...
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1.2
#973287
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Never buy from Naturalizer unless you're sure you never need to return your purchase. The customer service is terrible!!! I bought a pair of boots from a Naturalizer outlet store in the VA area, after I was told by the salesperson there I could return them in under 30...
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1.0
#950311
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I bought my first pair of Naturalizer heeled sandals on September 3rd in Winnipeg, MB (a 3 1/2 hour drive away) and love them. Super comfortable. Today the strap broke on them. When I contacted Customer Service they advise that I can't return them by mail to...
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Minnedosa, Manitoba
#938302
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Naturalizer Shoes - Shoes Review from Sharpsburg, Georgia
Naturalizer Shoes - Shoes Review from Sharpsburg, Georgia
Naturalizer Shoes - Shoes Review from Sharpsburg, Georgia
I ordered a pair of Naturalizer shoes that I wanted to love. Unfortunately, I didn't. I tried them on once - inside my house on carpeted flooring. They rubbed across the top of the foot and the heels were loose. I returned them to Naturalizer and gave a review saying I...
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1.0
Sharpsburg, Georgia
#915463
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I ordered a pair on Naturalizer.com. I got a shipping confirmation (which of course means at that point I get charged). The tracking info never changed from "Label Created" after a week. No response to email Chat function on site does not work. So I called. The rep put...
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1.0
I didn't like
  • Lack of response
#909898
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I had terrible experience with quality of t Naturalizer shoes - 4 really bad pairs $100 each (glossy & pretty for just standing on the shelf for a few months) from their brand store in Manhattan. Complaints and shoes crappy expensive shoes are still being shown to my...
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1.6
#904257
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Naturalizer Shoes - Found a skeleton on a bag my mom bought at Naturalizer Store
Naturalizer Shoes - Found a skeleton on a bag my mom bought at Naturalizer Store
Naturalizer Shoes - Found a skeleton on a bag my mom bought at Naturalizer Store
Naturalizer Shoes - Found a skeleton on a bag my mom bought at Naturalizer Store
My mom went to Atlantic City (New Jersey) where she bought a bag at Naturalizer. She didn't use it until she got back home. Today she was looking for something inside her bag when felt something pricking, that is when she called me to check on her bag and find what was...
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4.0
#876404
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Naturalizer Shoes Shoes Review from Toronto, Ontario
I bought a Naturalizer shoes in late November from Sears. I may put them on for three months ( not everyday of course) and surprisingly noticed that I felt kind of cold from the bottom and yeah both shoe soles had deep cut as you can see and useless. I can't believe...
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1.0
#821974
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Naturalizer has a horrible return policy of only 30 days. I ordered boots from them and they were too tight. I received them 12/29/15 and never wore them outside of my home. With my schedule, it was three weeks before I was able to get to FedEx to return. My return was...
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Anonymous
scorey

The insole of my Bzees began shrinking and detaching from the shoe bed. Naturalizer or Bzees sent a form to fill out to send them back at which time the would evaluate to det...

Anonymous
Anonymous

I had the same exact issue. Do not purchase shoes from naturalizer.com. If you like their shoes, you can buy them from other online sites with free and easy returns and long...

2.0
I didn't like
  • 30 day return policy
#790727
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Naturalizer Shoes - Shoes Review from Pasig, Pampanga
I have a naturalizer doll shoes... and i don't want to wear it anywmore.. the worst foot pain i ever encounter... how could an expensive shoes hurts my feet that bad...
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Anonymous
Anonymous

I have a pair of brown bootie Naturalizer shoes that were brand new and I wore them on an inspection only to be embarrassed. The shoe soles crumbled as I walked throughout the...

Pasig, Pampanga
#783989
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